Your parcel will be delivered in an airtight packaging right at your doorstep. To give you the best online shopping experience, we partner with the most reliable vendors so you get your parcel in shortest time possible.
Do i pay for delivery?
No, all online orders are inclusive of delivery charges. We will not charge you extra for delivery.
Is Placing Order on Oxygen Secure?
Yes. Oxygen Store.com is protected by SSL encryption technology that guarantees the safe shopping experience from anywhere in the country
My Item Has Become Faulty
If you get a faulty product delivered do not attempt to fix it by yourself. Contact our helpline and our executives we will guide you through our claim process. Any signs of tempering will revoke your claim.
Orders and Returns
How Can I Track My Order?
You can track your order from the Order Number provided on both your order confirmation and shipping confirmation emails. For customers who already have an account on our website can go ‘My Orders’ section to find order number.
How Can I Return My Order?
All Orders can be returned if the Product is not tempered with. Upon approval from the Inspections Team, you will receive refund within 5 working days.
Where Can I Use My Promo Code?
In case of Promo Code, you can enter the code during the checkout process to avail the privilege. Code must be entered before the checkout.
What Type of Payment I Can Use?
We offer a flexible range of secure payment options so that you can easily shop on our store based on your individual needs and preferences. You can pay via your Master and Visa debit/credit card or choose Cash on Delivery to pay on your doorstep.
Why Was My Payment Declined?
Payments can be declined if your debit/credit card is expired, out of funds, closed, or on hold from the bank. It is also common for new card holders to experience this problem if online shopping has not been activated from the bank.
Can I Pay Through Gift Card?
Currently we are not giving any gift cards, but in future you can use Oxygen gift cards to place your order.
My Payment Verification is Taking Time
We have very strict security protocols to ensure there is no fraudulent activity. Our payment verification processes are monitored by powerful algorithms to cross check data and deep connect all dots before processing the order.